Part 1 Customer Experience Theories (The Science of CSAT)

Theory and introduction.

This video is based on the latest Customer Service/Experience guide that I wrote to help call-center agents improve their CSAT scores. This is a psychological approach to Customer Experience and is designed to teach representatives to completely forget the usage of scripts and macros.

If you’re looking for a quick fix then this guide is not for you. The design of this guide is to create elite customer service representatives with constant practice, efficient techniques. and powerful knowledge that will enable them to handle all sorts of scenarios. The end goal is to make the art of conversation/negotiation be their second nature.

If you want a copy of the actual guide, send me an email at unscarredmyrmidon@yahoo.com.ph

______________________________________________________________

Please help the channel out by hitting Like, Share, and Subscribe.

Also, please consider donating to my Paypal account if you want to support the channel. It would really help a lot! Thank you!!! Thank you!

Paypal ► https://www.paypal.com/paypalme/chriswiz0422

Twitter ► https://twitter.com/Unscarred0422  

Blogger ► https://unscarredmyrmidon.blogspot.com/

Facebook ► https://www.facebook.com/ChrisWiz22/

Reddit ►https://www.reddit.com/user/Unscarredmyrmidon#ChrisWiz

Pinterest ► https://www.pinterest.ph/chriswiz22

YouTube ► http://www.youtube.com/c/UnscarredMyrmidon

TikTok ► https://www.tiktok.com/@chriswiz0422?lang=en

Lazada Affiliate Link ► https://invol.co/cl7btpa

______________________________________________________________

Check out my other channels:

Chris Wiz (Main Channel) ► https://www.youtube.com/channel/UCZc4J2TwWX5vEnKaPRA1V9A

Chris Wiz Gaming ► https://www.youtube.com/channel/UCuq7ssdBYRCFyyfgS9Wqkgw/featured

Chris Wiz Monsters & Pets ► https://www.youtube.com/channel/UCmcZO0uLHaSx01Eh575DIXQ

Chris Wiz Reviews ►https://www.youtube.com/channel/UCri9D_Fe9xJPtrN7zjM7N_g

______________________________________________________________

Check out some of my review blogs ► https://unscarredmyrmidon.blogspot.com/2020/02/dz09-smartwatch-review-works-with.html

Check out some of my DIY blogs ► https://unscarredmyrmidon.blogspot.com/2020/02/dz09-smartwatch-review-works-with.html

Please consider donating so I can keep making videos ► https://unscarredmyrmidon.blogspot.com/2021/08/please-consider-donating-so-i-can-keep.html

#ChrisWiz #CustomerExperienceTheory #Education #Information